Payment Policy
Welcome to Livonestae! We are committed to providing you with a secure and convenient shopping experience. Below is our payment policy to help you understand the payment process and related information.
1. Payment Methods
We accept the following payment methods to ensure that you can choose the most suitable option for your transaction:
- Visa
- MasterCard
- American Express
- JCB
All payments are processed through secure payment platforms to ensure your payment information is protected.
2. Payment Process
- Select Products: Browse the website, select the items you wish to purchase, and add them to your shopping cart. You can continue shopping or proceed directly to the checkout page.
- Confirm Order Details: On the checkout page, carefully review your order details, including item quantity, price, shipping address, and contact information. Ensure that your shipping address is accurate.
- Choose Payment Method: Select your preferred payment method and proceed to the payment page.
- Confirm Payment: Enter your payment information and confirm the payment. All payments will be processed through our secure payment platform.
- Payment Confirmation: Once your payment is successful, you will receive a confirmation email with your order number, payment receipt, and estimated shipping time.
- Order Processing: After the payment is confirmed, we will begin processing your order and arrange for shipping. You will receive further updates regarding your order and delivery status.
3. Transaction Security
To ensure the security of your payment information, we use encryption technology (SSL encryption) to protect your payment process. All transactions are subject to strict security checks.
4. Payment Failure and Issues
If there are any issues during the payment process or if the payment fails, you will be notified by the system. You can choose to retry the payment. If you encounter any payment-related issues, please feel free to contact our customer service team, and we will assist you in resolving the issue.
5. Refunds and Payment Issues
In the event of a refund, the amount will be returned to the original payment method you used. For more details about refunds, please refer to our Refund Policy. If you have any other payment-related questions, please contact us, and we will resolve them as quickly as possible.